Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our team of techs will try their best to respond to your advice needs in approximately 1 hour. If, however, the issue you have come across calls for the help of the Admin =Team,= we are going to send the ticket to the technician on shift and will write a note to notify you.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We will offer you 24x7x365 client help and support through a lightning fast ticketing solution incorporated into your Control Panel. You could contact us at any time about any of the software packages that come pre–configured on the virtual server, which include the desired Linux OS version, the server administration panel and our in–house designed Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A descriptive and constantly updated knowledge base is integrated into our in–house built Site Control Panel. It includes quick tips on how to execute all the key website managing jobs. The Help area offers you detailed how–to tutorials and step by step video lessons. You can access the Help zone by hitting the Help or Video buttons in the upper right side of each Control Panel section.