Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is qualified to fairly quickly take care of all our Linux shared hosting packages clients’ requests and guidance questions. Through our ticketing system, it will be possible to fill in your request and a support crew representative will return to you in less than maximum 1 hour. In fact, practice indicates that the usual resolution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any issue you might have relevant to Simple Affordable Hosting’s solutions. We’ve qualified professionals available everyday to provide support when needed. Feel free to use the ticketing system or drop an e–mail anytime, alternatively you can grab the phone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Simple Affordable Hosting has built–in an extensive know–how base into the Control Panel so its possible to obtain important step–by–step instructions any time. Each part of the Control Panel possesses its own contextual guide area having a variety of how–to content articles. We have also organized movies to ensure that you get a superior visual representation of exactly how to execute any presented procedure.