Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Site Control Panel you will find a comprehensive Help section featuring multiple educational articles and commonly asked questions. They are compiled by our support team of practiced technicians. Simply fill in your question and our clever software will offer you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of how–to video tutorials that visually show how you can resolve a common problem connected to your Linux shared hosting packages account. You can find the tutorials in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 client care service and a 1–hour response time guarantee. Our skilled support engineers will be at your disposal day and night to reply to your queries and to fix any problem that you could possibly encounter. Just send a technical support ticket from the Help section and we will reply to you right away.