A 99.9% Server Uptime
We’ve built our shared hosting system using stable hardware components and strongly tweaked software. Our sysadmins have installed a customized version of Security–Enhanced Linux on our machines to ensure the highest level of security and dependability. We have installed several DDoS prevention appliances combined with highly efficient firewall programs to make sure our network is impenetrable and secure.
All Linux shared hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to supply an enterprise–grade hosting service, you can rarely trust the default network configuration in a datacenter. We have built our very own custom network in an effort to ensure a superluminal connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash on the line, you cannot feel truly secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel content with our service or in case you have to get an even more powerful hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – we’ll give you your money back in full, without any obscure fees or refund charges.
24/7 Technical Support
If you run a hosting company, your support engineers are of paramount importance. For this reason, we’ve punctiliously chosen a very practiced team of technicians, each with many years of training behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support questions are responded to in less than sixty minutes and our average support ticket response time is well under twenty minutes!